This Privacy Policy defines the principles for processing and storing the personal data of users of the website Georgiatraveltours.ge (hereinafter — the “Website”) operated by the tourism company LLC “Dolaswif” (hereinafter — the “Company”), for the purpose of protecting users’ privacy and confidentiality. Based on the Law of Georgia on Personal Data Protection, this document (Privacy Policy) constitutes an integral part of the Website’s Terms and Conditions and is a mutually binding document.
While using our service, we may ask you to provide certain personally identifiable information that may be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First and last name
- Phone number
The collected data may also include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and unique device identifiers.
When you access the service through a mobile device, we may automatically collect certain information, including but not limited to the type of mobile device you use, your device’s unique ID, IP address, mobile operating system, mobile internet browser type, and other related information.
To improve the functionality and efficiency of the Website, short text files may be stored in the user’s browser. For this purpose, we use Cookies to monitor activity on our service and store certain information. A cookie is a small file placed on your device. You may instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our service.
Purposes of Processing
The Company may use personal data for the following purposes:
- To provide, maintain, and improve our service
- To contact you
- To manage your requests
While using our Website, Georgiatraveltours.ge, we may collect users’ personal information. For example, our company offers a simplified communication method through the Website — users can contact the Company by entering their personal information (such as name, phone number, and email address) and a message, or by sending a message directly to the Company’s email address.
The Company is authorized to collect, process, store, and, where necessary, request access to users’ personal data (the full definition of personal data is provided in the Law of Georgia on Personal Data Protection). Your personal data is processed using automated and non-automated means.
Data Retention
The Company will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company may also retain data for internal analysis purposes. Such data is generally retained for a shorter period unless it is used to strengthen security or improve the functionality of our service, or where we are legally obligated to retain it for a longer period.
Security and Your Rights
The Company ensures the implementation of specific security measures to prevent unauthorized access, misuse, loss, or unlawful processing of data. The Company protects your personal data and safeguards it from third parties. Disclosure of personal data to third parties is permitted only when necessary for providing the requested legal services or in cases prescribed by law.
Users have the right, at any time, to request the correction, updating, completion, deletion, or destruction of their data if it is incomplete, inaccurate, outdated, or if its collection and processing were carried out unlawfully. Users also have the right to request information regarding the correction, updating, completion, deletion, or destruction of their personal data.
The Company is obligated to correct, update, complete, delete, or destroy the data, or inform the user about the refusal and the grounds for such refusal.
In addition, if the Company determines that the data it holds is incomplete, inaccurate, or requires updating, it is authorized to correct or update the data without the user’s request and shall immediately notify the user accordingly.
Contact
For issues related to personal data protection, including complaints or claims, you may contact the Company’s authorized representative via email at: Georgiatraveltours.info@gmail.com